BOOKINGS

ONLINE BOOKING PORTAL

NEW CLIENTS PLEASE NOTE 

We require a one on one evaluation to take place before you can begin booking your dog into our services. This helps us ensure the safety of staff and current Day School  dogs.

 

After creating your account and filling in your details with the steps outlined on this page - please call our office on

02 6193 9414 (Tues - Fri)

and our friendly admin can help you make a booking for an evaluation.

If you encounter any difficulties with setting up your account, please call our office or email our team at  enquiries@canineculture.com.au.

HOW TO MAKE AN ACCOUNT WITH OUR ONLINE PORTAL

 

  1. Click “Are you a new customer?"
     

  2. Enter your personal details into the first box.
     

  3. Add an emergency contact name and phone number (this is the person that we would contact if we can't get a hold of you in the first instance).
     

  4. Select your regular vet practice in the Vet Details section, or click the button to add an unlisted vet.
     

  5. Scroll down and fill in your pet's details. Please ensure that you complete the dog's name, breed/s date of birth, weight, and allergies at a minimum.
     

  6. To add more than one dog to your account click “Add Pet” at the bottom of the form.
     

  7. Enter your email address and a password and click the Create an Account and Login button.
     

  8. Agree to CC Waiver (tick box and signature) to continue.
     

  9. The website will then take you to your own personal dashboard. From your dashboard you can access all your information and bookings.
     

  10. Please use the side menu to navigate to and update:

  • Your Details

  • Vet Details

  • Credit/Debit Cards for payments

  • Documents (this is where you are required to upload your dogs current vaccination records or other important documents)

  • Q&A Forms – For all of your pets individual details.